Write down what needs to be true

A new market can look attractive on paper. There are potential customers, a familiar problem, and a product that seems to fit. The missing detail is often how those customers actually choose, buy, and use something like yours.

Start with the assumptions that could change your decision. Perhaps customers need a shorter delivery time, buy through a different channel, or expect a service your team doesn’t yet provide. Separate what you have observed from what you hope is true.

Choose a test that can change your mind

A useful test asks a specific question. Can you reach the right buyer? Will they commit to a small paid pilot? Can your team deliver the work at the expected cost? Pick the question with the biggest consequence for the plan.

Keep the test small enough to run with the team you have. Agree on what you will measure, how long you will run it, and what result would justify the next step. Decide this before the results arrive.

Listen to the delivery team as well

Customer interest is only part of the picture. Ask the people doing the work where they needed extra time, made exceptions, or relied on a particular person. Those details show what might become harder at a larger scale.

Bring the commercial and operational findings back together. Then decide whether to expand, change the offer, run another focused test, or stop. A test has done its job when it makes that decision better informed.

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